State Farm® Insurance Agent John Shaffer
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Timothy Moyer
January 16, 2025
"Great customer service with this agency, just bought a new vehicle and they promptly got me all set up, thanks for all your help Krista."
Tofufofu
January 16, 2025
"Thank you Scott for helping me stay safe on the road and getting me insured on the road you helped a lot and were really informative, Keep up the great work!"
"Thanks for the awesome feedback, Tofufofu! Scott is indeed a valuable part of our team, and we're glad he could help you feel safe and informed on the road. Your encouragement means a lot!"
Lori Hemmis
January 10, 2025
"I just moved back to my home state and have been with State Farm since I can remember. Called Schaffer State Farm and got Krista and she was so helpful & got me set up right away! Thanks Krista your the best!"
"Thank you, Lori, for sharing your experience with us! It's wonderful to hear that Krista was able to assist you so efficiently. We're delighted to have you back with State Farm and appreciate your continued trust in us. If you need anything else, feel free to reach out!"
Charles Coffindaffer
January 9, 2025
"Just wanted to say how impressed I was with the service I had this evening . I’m a current customer but happen to be working out of the country at the moment ( Guam , Saipan ) . I explained this to Ms Stacey Moore during are conversation and she was willing to help me with my current problem even thou she was home sick with the full . It took almost an hour when it was all said done and even during the conversation it turned into pleasurable phone call were we talked about my work location and previous insurance I had . Ms Moore went way beyond what I expected by keeping me on the phone and addressing the problem . CC me on emails on conversations she had . She was a true professional and I couldn’t be happier with the results , I actually saved her to my phone so that the next time I call I’ll only ask for her assistance . Fantastic job Ms Moore I hope to be doing more business with you in the future ."
"Thank you, Charles Coffindaffer, for sharing your experience with us! It's wonderful to hear how Stacey Moore provided exceptional service, even while under the weather. Your feedback highlights her dedication and professionalism, and we're delighted she could assist you so effectively. We're grateful to have you as a customer and look forward to continuing to serve you in the future. If you need anything else, don't hesitate to reach out!"
Rick Tihey
January 8, 2025
"Scott rocks! Saved me a bunch of money!"
"Thanks for the fantastic review, Rick! It's great to hear that Scott was able to save you a bunch of money. We appreciate your feedback and are thrilled to have you as part of our State Farm family. If you need anything else, feel free to reach out!"
Jessica
January 6, 2025
"Carol was very helpful & explained things thoroughly. Though I'm unhappy my rates continue to increase with great driving record & rarely being on the road, I do appreciate her help."
"Thank you, Jessica, for sharing your feedback! It's great to hear that Carol was able to assist you thoroughly. We understand your concerns about the rate increases despite your excellent driving record and limited time on the road. Your feedback is important, and we'll continue to strive for the best possible service and solutions. If you have any further questions or need assistance, please feel free to reach out."
Annette Bedner
January 6, 2025
"Carol just helped me w a problem, I can't thank her enough!"
"Thank you, Annette, for sharing your experience! It's wonderful to hear that Carol was able to assist you effectively. Your feedback is greatly appreciated and will be shared with the team. If there's anything else you need, feel free to reach out anytime!"
Kimberly Diaz
January 4, 2025
"They are awful once they get your money you never hear from them. I have been trying to cancel my policy since November. John is not returning my emails.Nobody nas office returns my phone calls.I've had to go to the bank now.To reverse charges and demand they stop billing me. They about doubled my premium last renewal without even informing me.This is by far the worst service i've ever experienced for insurance in my 35 years of burying it."
Leigha DuVal
January 3, 2025
"Carol was incredibly helpful. She cleared up my issue quickly and with immense kindness."
"Thank you, Leigha, for sharing your experience! It's wonderful to hear that Carol was able to assist you effectively and with such kindness. Your feedback is greatly appreciated and will be shared with Carol and the team."
Stephanie
January 3, 2025
"Kari was very helpful today! Fast and easy service!"
"Thank you, Stephanie, for sharing your experience! It's wonderful to hear that Kari provided fast and easy service. Your feedback is greatly appreciated and helps us continue to deliver excellent service."
Francesca Henry
December 30, 2024
"Stacey was super helpful with my state to state insurance transfer!"
"Thank you, Francesca, for sharing your experience! It's wonderful to hear that Stacey was able to assist you with your state-to-state insurance transfer. Your feedback is greatly appreciated, and we're glad to have been of service!"
Helen Larson
December 28, 2024
"Thank you Scott for your expertise in helping me with my automobile insurance. I appreciate your knowledge, your kindness, but most of all you being trustworthy. I most certainly will recommend you to family and friends!"
"Thank you, Helen, for sharing your wonderful feedback! It's fantastic to hear that Scott's expertise and trustworthy service made such a positive impact on your experience with us. Your recommendation to family and friends means a lot, and we're here to assist with any future insurance needs you may have."
Andrew Dunford
December 18, 2024
"Krista was a joy to speak to and made getting my new policy quick and easy!"
"Thank you, Andrew! It's fantastic to hear that Krista made the process of getting your new policy quick and easy. We appreciate your feedback and look forward to continuing to serve you!"
Mike
December 17, 2024
"I am grateful I called my local state farm. Scott was amazing and got me more coverage than I had on my vehicles with Progressive and at a substantially lower cost. Service like they provide is hard to find. specifically Scott in my case I highly recommend State Farm On Creighton Rd. Ask for Scott !!!"
Linda Biedermann
December 16, 2024
"Talked with Sarah today who reviewed my current policies and answered all questions professionally and with good product knowledge. Such a pleasure."
"Thank you for sharing your experience, Linda! We're thrilled to hear that Jared provided you with the professionalism, courtesy, and knowledge you were looking for. Your recommendation means a lot to us!"
Zachary Lane
December 9, 2024
"Always friendly and helpful! Almost looked forward to adding my 16 yr old driver to my policy. And to make it as painless as possible Summer was sure to include any available discounts."
"Thank you for sharing your experience! It's wonderful to hear that adding your 16-year-old driver to your policy was almost something to look forward to. Summer is great at making the process as smooth as possible and finding all available discounts. We're here to help whenever you need us!"
Brenna Williams
December 9, 2024
"Over the weekend I met hannah she was everything State Farm! she’s gonna run me a quote this week so ready to get out of Progressive!"
"Thank you for sharing your experience with Hannah! It's fantastic to hear that she made such a positive impression. We're excited to help you transition from Progressive and provide you with a great quote. Looking forward to having you with us!"
Tiffany Sullivan
December 6, 2024
"So grateful to have worked with Scott Yingling today. I had no idea I could get better coverage for my auto insurance AND save money. Scott was very knowledgeable, efficient and friendly. I highly recommend reaching out to see if you too can save a little money and get better coverage!"
"Thank you for sharing your experience, Tiffany! It's fantastic to hear that Scott was able to help you find better coverage while saving money. Your recommendation means a lot, and we're delighted to know you had such a positive experience."
Danette Moore
December 6, 2024
"I had the pleasure of working with Krista who is an agent with John Shaffer. She was phenomenal and saved me some money which is great. I give her 5 ⭐️ Thank you Danette Moore"
"Thank you, Danette! Welcome aboard. We very much appreciate you."
Shawn Singleton
December 5, 2024
"Scott is an awesome agent. He made the process really easy and fast. Really cool guy to talk to, overall great customer service."
"Thank you so much for your kind words, Shawn! It's fantastic to hear that Scott made the process easy and fast for you. We're glad you enjoyed the customer service and had a great experience!"
Jennifer Larson
December 4, 2024
"Deb was very patient, effentent and kind!!! Always nice to deal with!!!👌😉"
"Thank you so much for your kind words, Jennifer! It's wonderful to hear that Deb provided you with such patient and efficient service. We're delighted to know you had a positive experience!"
Bill Andersen
December 4, 2024
"Jared followed up with me a year after we had first talked. Very impressive a d professional. I switched insurers right then. Nice to work with someone so committed to their business & clients!"
"Thank you for sharing your experience, Bill! It's fantastic to hear that Jared's dedication and professionalism made such a positive impact. We're delighted you chose to switch insurers and look forward to continuing to provide you with excellent service!"
Ron None
December 4, 2024
"Carol gave me her undivided attention and was very knowledgeable and professional at her job, something you can’t always find"
"Thank you so much for sharing your experience, Ron! Carol's dedication and expertise are truly appreciated. It's fantastic to hear that she provided you with the attention and professionalism you deserve. We're here to help whenever you need us!"
Jodi Weber
December 2, 2024
"Love my State Farm. Stacey did a wonderful job today of going down what’s available to my family and she was very friendly!"
"Thank you so much for your kind words, Jodi! It's fantastic to hear that Stacey provided such a thorough and friendly service. We're delighted to know that you and your family feel well-informed about your options. Your satisfaction is our priority!"
Kenneth Manley
November 26, 2024
"Paying for my insurance was a breeze Stacy was very professional and handled all my questions. I love this company ❤️ Karen M."
"Thank you for your kind review. It is truly a pleasure to provide you with great customer service and take care of all your Insurance needs."