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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Wendy Norton

Wendy Norton

June 25, 2025

5  out of  5
rating by Wendy Norton
"Travis was a wonderful help. He made the process of getting insurance so easy.thank you so much"
We responded:
"Thank you, Wendy, for sharing your experience. It's great to hear that Travis was able to make the process easy for you. Your feedback is appreciated, and we're glad to have been of assistance with your insurance needs."
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Sue Wieczorek

June 25, 2025

5  out of  5
rating by Sue Wieczorek
"Travis Thompson went out of his way to help on our home insurance and car insurance. We needed a 4-point inspection as well as a mitigation inspection. He sent us a name and "Nick" actually came out that day since we were on an ASAP time frame. We did a lot of back-and-forth emails and phone calls, but the end results went well. I highly recommend working with Travis."
We responded:
"Thank you, Sue, for sharing your experience with us. It's wonderful to hear that Travis was able to assist you effectively with your home and car insurance needs. We understand how important it is to have timely support, especially when you're on a tight schedule. We're glad that everything worked out smoothly and appreciate your recommendation. Your feedback is invaluable to us."
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Shana Traynor

June 20, 2025

5  out of  5
rating by Shana Traynor
"Trevor was awesome and he saved us tons of money. Highly recommended"
We responded:
"Thank you, Shana, for sharing your experience with Trevor. It's wonderful to hear that he was able to help you save money and provide such excellent service. Your recommendation means a lot to us, and we're glad to have you as a valued customer."
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Shyann Wilson

June 18, 2025

5  out of  5
rating by Shyann Wilson
"Carol was awesome! I normally hate actually calling. I had issues online and had to call but she was such a pleasure to talk to and made everything fast and easy. Definitely happy to have made the switch to Statefarm."
We responded:
"Thank you for sharing your experience, Shyann. It's wonderful to hear that Carol was able to assist you so effectively and make the process enjoyable. We're delighted that you're happy with your decision to switch to State Farm. Your feedback is greatly appreciated, and we're here to help whenever you need us."
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Patty Pippin

June 17, 2025

5  out of  5
rating by Patty Pippin
"John was very helpful and patient with all my questions. He was able to save me some money on my car insurance and some other policies. Very professional, patient kind and caring."
We responded:
"Thank you, Patty, for sharing your experience. It's wonderful to hear that the team was able to assist you with your questions and help save on your car insurance and other policies. Your kind words about his professionalism and caring nature are greatly appreciated. We're glad to have been able to provide you with the service you deserve."
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Karen Kemp

June 17, 2025

5  out of  5
rating by Karen Kemp
"Thank you Krista for your kindness and explaining my policy clearly to me"
We responded:
"Karen, Thank you so much for the kind review. It is a pleasure taking care of your Insurance needs. "
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Kevin Noel

June 14, 2025

5  out of  5
rating by Kevin Noel
"We were very satisfied with the process of switching our auto insurance to S.Farm. Cade was very helpful, friendly and made the process smooth and painless!"
We responded:
"Thank you, Kevin, for sharing your experience with us. It's wonderful to hear that Cade was able to assist you effectively and make the transition to State Farm a smooth one. We appreciate your feedback and are glad to have you as part of our community. If you have any questions or need further assistance, feel free to reach out."
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Andrew Sanfelippo

June 10, 2025

5  out of  5
rating by Andrew Sanfelippo
"Worked with me and took the time to get me what I needed to keep my home, my toys, and myself covered. Thank you Travis!"
We responded:
"Thank you, Andrew, for sharing your experience. It's great to hear that Travis was able to assist you in finding the right coverage for your home, belongings, and yourself. We appreciate your feedback and are glad to have you as a valued customer."
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David Owens

June 3, 2025

5  out of  5
rating by David Owens
"You don't need to look any further for a Great Resource you can trust for insurance. My needs were a little complicated and TRAVIS came through like a Champ. Ask for TRAVIS.... you won't regret it."
We responded:
"Thank you, David, for sharing your positive experience with us. It's wonderful to hear that Travis was able to assist you with your insurance needs so effectively. We appreciate your trust and recommendation. If there's anything else we can do for you, feel free to let us know."
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Autumn Cabiad

May 28, 2025

5  out of  5
rating by Autumn Cabiad
"Thanks Jared for helping me upgrade my life insurance policy! Very thorough and helped me understand what everything meant! Thanks State Farm ☺️"
We responded:
"Thank you, Autumn, for sharing your positive experience with us! It's wonderful to hear that Jared was able to assist you thoroughly with upgrading your life insurance policy and help you understand all the details. We appreciate your trust in State Farm and look forward to continuing to support you with your insurance needs."
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Kimberly Apperson

May 23, 2025

5  out of  5
rating by Kimberly Apperson
"Logan was my agent that worked with me and he provided excellent service. Logan was able to help me safe money on my policy with more coverage. I would definitely recommend to use State Farm for your insurance needs."
We responded:
"Thank you, Kimberly, for sharing your positive experience with Logan. It's wonderful to hear that he was able to assist you in saving money while enhancing your coverage. Your recommendation means a lot, and we're glad to have met your insurance needs effectively."
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Isaac McQuown

May 16, 2025

5  out of  5
rating by Isaac McQuown
"Travis was super helpful and professional. Helped me to get the plan that I needed"
We responded:
"Thank you, Isaac, for sharing your experience. It's great to hear that Travis was able to assist you effectively and help you find the right plan. Your feedback is appreciated, and we're glad to know you had a positive experience with us."
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Tyler Graham

May 15, 2025

5  out of  5
rating by Tyler Graham
"Logan was able to get me better coverage and at a lower price! I’m sending my parents over to him now!"
We responded:
"Thank you, Tyler, for sharing your positive experience with Logan. It's wonderful to hear that he was able to help you find better coverage at a lower price. We appreciate your trust in us and your recommendation to your parents. Your support means a lot!"
Profile photo of Kayla Fairley

Kayla Fairley

May 14, 2025

5  out of  5
rating by Kayla Fairley
"Jared was so nice and professional. He was able to find me a great quote on my auto and health insurance. Thank you again!! Go see him at State Farm!!"
We responded:
"Thank you, Kayla, for sharing your positive experience with Jared. It's wonderful to hear that he was able to assist you with a great quote for your auto and health insurance. Your feedback is greatly appreciated, and we're glad to have been of service."
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Austin Rountree

May 12, 2025

5  out of  5
rating by Austin Rountree
"Travis was easy to work with and helped me get insurance for my old tractor."
We responded:
"Thank you, Austin, for sharing your experience. It's great to hear that Travis was able to assist you in getting insurance for your old tractor. We appreciate your feedback and are glad to know you had a positive experience with us. If you need any further assistance, feel free to reach out."
Profile photo of Samantha Blanquiset

Samantha Blanquiset

May 8, 2025

5  out of  5
rating by Samantha Blanquiset
"Travis was great! He was extremely helpful, compassionate, and informative. Very lucky I received his phone call."
We responded:
"Thank you for sharing your experience with Travis. It's wonderful to hear that he was helpful, compassionate, and informative during your interaction. We're glad to know that his call made a positive impact. Your feedback is greatly appreciated."
Profile photo of Felicia Moye

Felicia Moye

May 7, 2025

5  out of  5
rating by Felicia Moye
"I just have to give a huge shout out to Travis Thompson with John Shaffer State Farm. He was so helpful in helping get my mom some much needed homeowners insurance. He was on top of everything we needed to do and very quick given my mom's circumstances in need the insurance as soon as possible. Thank you so very much Travis Thompson!!!"
We responded:
"Thank you, Felicia, for sharing your experience with us. It's wonderful to hear that Travis was able to assist your mom efficiently with her homeowners insurance needs. We strive to provide prompt and helpful service, and it's great to know Travis delivered just that. Your feedback is greatly appreciated."
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Kimberly Turley

May 7, 2025

5  out of  5
rating by Kimberly Turley
"I wish I could give a score of 10 out of 10. I went into this office so stressed out because of a issue I had with another insurance company. Abigal and Krista were absolutely a answer to my prayers. They took the time to help me and not just send me some where else to solve my problem. The result was awesome. I got better coverage for my 3 vehicles for much less than what the other company was charging me. I am not only pleased with the outcome I can't thank them enough for helping me solve the problem with my daughter's record that was messed up. Thank you again so much."
We responded:
"Thank you so much for sharing your experience. It's wonderful to hear that Abigal and Krista were able to assist you effectively and provide you with better coverage for your vehicles. We're delighted that they could help resolve the issue with your daughter's record as well. Your satisfaction is incredibly important to us, and we're grateful for your kind words."
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Jarrod Lavender

May 5, 2025

2  out of  5
rating by Jarrod Lavender
"Make sure to check your policy my policy was stacked when I only had one car on the policy also they had my annual mileage driven at 16000 when I drove 7400miles last year brought up concerns but never got an actual answer as to why these problems happened 270 a month for coverage that wasn’t actually that good switched carriers and more then doubled my coverage only paying 145 a month"
Profile photo of Katie F

Katie F

May 5, 2025

5  out of  5
rating by Katie F
"Logan was very proactive and helpful. He reached out to me to let me know I could save money for comparable coverage and made the process to switch very easy."
We responded:
"Thank you for sharing your positive experience with Logan. Your feedback is greatly appreciated."
Profile photo of Turtle & Miller

Turtle & Miller

April 30, 2025

5  out of  5
rating by Turtle & Miller
"Me and my family have been wanting save money on our auto insurance for a while now and when Travis contacted me it seemed too good to be true. It was so easy and Travis did such a great job explaining everything! Very impressed and thank you State Farm!"
We responded:
"Thank you for sharing your experience with us. It's wonderful to hear that Travis was able to assist you and your family in saving money on your auto insurance. We're glad the process was easy and that everything was clearly explained. Your feedback is greatly appreciated, and we're here to help whenever you need us."
Profile photo of Jason McBride

Jason McBride

April 30, 2025

5  out of  5
rating by Jason McBride
"Smartest thing I did this year was answer my phone and hear what Logan had to say about my auto insurance. He increased my current coverages while substantially decreasing the costs. Other companies are all talk, he really made it happen and I am very grateful. I will be recommending Logan to all my friends and colleagues."
We responded:
"Thank you, Jason, for sharing your experience with us. It's wonderful to hear that Logan was able to enhance your coverage while reducing costs. Your recommendation means a lot, and we're glad to have made a positive impact on your auto insurance needs. We appreciate your trust and support."
Profile photo of Debra Patane

Debra Patane

April 30, 2025

5  out of  5
rating by Debra Patane
"I had a very pleasant experience this morning, calling my State Farm agent. I spoke with Scott for the first time and he took care of my request, an had me verify that I received had received the email, which I thanked him for as sometimes the first email doesn’t go through. We talked and discussed a few things, and I was very pleased with his Pleasant demeanor, and how he reassured me and took care of all of my concerns and questions. Thank you so much Scot, AAAA++++ Customer service!!! He even sent me a couple of quotes for life policies!!!"
We responded:
"Thank you, Debra, for sharing your experience with us. It's wonderful to hear that Scott was able to assist you effectively and ensure you received the necessary information. We're glad he could address your concerns and provide additional quotes for life policies. Your feedback is greatly appreciated, and we're delighted to know you had such a positive interaction."
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Danielle Smith

April 29, 2025

5  out of  5
rating by Danielle Smith
"Sarah is a true gem of society. She was so helpful on the phone explained things to me in a way that was educational and personal. Also gave no pressure when I wanted to shop around and gave recommendations on how to make sure other quotes were including proper coverage. I called her back within 45 minutes because of the great rate she gave along with such good care she took. So relieving to have an informative and professional conversation with someone. Ask for Sarah! She's fabulous!"
We responded:
"Thank you, Danielle, for sharing your experience with Sarah. It's wonderful to hear how helpful and informative she was during your call. Providing clear and personal assistance without any pressure is something we strive for, and it's great to know Sarah delivered that. We're glad you found the rate and service satisfactory. Your recommendation means a lot, and we appreciate your feedback!"
Profile photo of Claire & Tami Haukedahl

Claire & Tami Haukedahl

April 29, 2025

5  out of  5
rating by Claire & Tami Haukedahl
"We just moved to Florida and are in the process of getting insurance here in the state. We were fortunate enough to meet Stacey Moore at the John Shaffer State Farm office. She was very helpful and professional. Stacey guided us through the process painlessly and easily. She is an asset to State Farm! We highly recommmend! ***update: we just bought a new vehicle and Kari updated our insurance in five minutes and sent us our new cards and binders immediately! We appreciate you!****"
We responded:
"Thank you, Claire and Tami, for sharing your experience. It's wonderful to hear that Stacey was able to assist you smoothly with your insurance needs during your move to Florida. Your recommendation means a lot, and we're glad to have Stacey as part of our team. If there's anything else you need, feel free to reach out."