Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Nichole Sigler

Nichole Sigler

February 19, 2026

5  out of  5
rating by Nichole Sigler
"John Shaffer's State Farm office is the absolute best. The staff there is so patient, kind, trustworthy and knowledgeable. A special thanks to Logan, he is wonderful and professional. Also to Sarah, she is professional as well and so sweet. Thank y'all!!"
Profile photo of Peter Pallatto

Peter Pallatto

February 19, 2026

5  out of  5
rating by Peter Pallatto
"Great service from Jared if all he says is true I am very happy thanks Peter Pallatto"
Profile photo of Karen Kemp

Karen Kemp

February 19, 2026

5  out of  5
rating by Karen Kemp
"Thank you Krista for your kindness and explaining my policy clearly to me"
We responded:
"Karen, Thank you so much for the kind review. It is a pleasure taking care of your Insurance needs. "
Profile photo of Michael Bondanza

Michael Bondanza

February 17, 2026

5  out of  5
rating by Michael Bondanza
"I gave 5 stars jared was very very professional and a great guy. Thank you jared"
Profile photo of 2ndclascitzen

2ndclascitzen

February 12, 2026

5  out of  5
rating by 2ndclascitzen
"Hi, my experience with Mr. Shaffer was pleasant; he provided me with consistency and urgency, not to mention he worked to get me a lower rate than my prior Allstate rate. I really do appreciate his assistance and would gladly recommend his professional work ethic and services to anyone looking for the same.
Best,

FRED"
Profile photo of Lindsey Rolin

Lindsey Rolin

February 11, 2026

5  out of  5
rating by Lindsey Rolin
"Jerad tehranian with this agency was absolutely amazing he worked really hard and fast for us and made our lives so much easier I highly recommend state farm"
Profile photo of Tucker Riordan

Tucker Riordan

February 11, 2026

5  out of  5
rating by Tucker Riordan
"Thank you Krista, in Pensacola for your time and expert knowledge in helping me with my auto insurance!! Well done sweetpea!!✌️❤️🎸🤘🌊🍍🌴"
We responded:
"Thank you for sharing your positive experience with Jared in Pensacola. It's great to hear that his expertise and dedication made a difference in helping you with your auto insurance. Your feedback is truly appreciated, and we're glad to have you as a valued customer."
Profile photo of Kim Levering

Kim Levering

February 6, 2026

5  out of  5
rating by Kim Levering
"Jared was excellent very informative and very professional thank you"
Profile photo of Annette Bedner

Annette Bedner

February 5, 2026

5  out of  5
rating by Annette Bedner
"Jared just helped me w a problem, I can't thank him enough! Very friendly, put my mind at ease about a policy I had talked to him about!
Thank you Jared for going above & beyond!"
We responded:
"Thank you, Annette, for sharing your experience! It's wonderful to hear that Carol was able to assist you effectively. Your feedback is greatly appreciated and will be shared with the team. If there's anything else you need, feel free to reach out anytime!"
Profile photo of Paul Brou

Paul Brou

January 27, 2026

5  out of  5
rating by Paul Brou
"Abigail. Neil was a pleasure to work with. She was polite, informative and took care of business."
Profile photo of Amanda Gainer

Amanda Gainer

January 23, 2026

5  out of  5
rating by Amanda Gainer
"Jared did an exceptional job explaining the insurance information that I requested. He even gave me suggestions that I hadn't even thought about regarding insurance. Whoever is his boss, GIVE HIM A RAISE, HE IS DEFINITELY WORTH IT"
Profile photo of Hayden posey

Hayden posey

January 21, 2026

5  out of  5
rating by Hayden posey
"Sarah is the absolute best agent you could ask for always checks up with you and has went out of her way multiple times to make sure I’ve been satisfied and always returns calls. She has personally saved me hundreds of dollars a month couldn’t ask for a better agent. Thank you so much again Sarah and John for hiring her!!!"
Profile photo of Melvin Cooper

Melvin Cooper

January 9, 2026

5  out of  5
rating by Melvin Cooper
"Jared was very helpful and nice he is the reason people come to you"
We responded:
"Thank you, Melvin! We will be sure to pass this along to Jared."
Profile photo of Jennifer Joel

Jennifer Joel

December 16, 2025

5  out of  5
rating by Jennifer Joel
"Jarad has been very helpful getting all the things needed for me and my family. Answered all questions and still continues to help."
We responded:
"Thank you so much for the kind review, Jennifer! ⭐️
We’re thrilled to hear that Jarad has been so helpful and continues to support you and your family. He truly cares about making sure all questions are answered and that everything is handled smoothly. We appreciate your trust and look forward to continuing to serve you!"
Profile photo of Jen Looney

Jen Looney

December 10, 2025

5  out of  5
rating by Jen Looney
"“Sarah was incredibly kind and helpful. She worked with me to get the pricing exactly where I needed it, and her knowledge and professionalism truly stood out.”"
We responded:
"Thank you so much for your wonderful review, Jen! We're thrilled to hear that Sarah was able to assist you and meet your needs. Her professionalism and dedication to helping our customers really do set her apart. We appreciate your feedback and look forward to working with you again in the future! 😊"
Profile photo of Renee Queen

Renee Queen

December 9, 2025

5  out of  5
rating by Renee Queen
"This is one of the best experiences i've had with it insurance company. Jared worked really hard on making sure, I had the correct. coverage that I needed for my cars."
We responded:
"Thank you for the amazing review, Renee! We're so glad to hear that Jared was able to provide you with the coverage you needed. We pride ourselves on delivering top-notch service, and it’s great to know that Jared made such a positive impact. We truly appreciate your feedback and hope to continue serving you in the future!"
Profile photo of Tana Irwin

Tana Irwin

December 5, 2025

5  out of  5
rating by Tana Irwin
"Sarah was awesome! She sent over my quote with what I asked for. She followed up to explain it all item by item. She then followed up
A few days later. Her attention to detail and her kind personality got the job. I was also impressed with the follow up meeting she suggested. I’ve had State Farm for years and they expected the business and never met any of the agents. Kudos!!!!"
We responded:
"Thank you so much for the wonderful review, Tana! We're thrilled to hear how well Sarah took care of you. Her attention to detail, clear communication, and genuine care for customers truly set her apart, and we're glad that showed throughout the process. We’re honored you chose to work with us, and we appreciate your kind words—especially coming after years with State Farm. Kudos passed along to Sarah! We look forward to continuing to take great care of you."
Profile photo of Deborah Johnston

Deborah Johnston

December 3, 2025

5  out of  5
rating by Deborah Johnston
"I just finished working with Travis on my Auto insurance policy. He was great at explaining things to me. He provided great service."
We responded:
"Thank you, Deborah, for sharing your experience with us. It's wonderful to hear that Travis was able to assist you effectively with your auto insurance policy and provide great service. Your feedback is greatly appreciated and helps us continue to deliver excellent service."
Profile photo of pablo1290 einhart

pablo1290 einhart

November 25, 2025

5  out of  5
rating by pablo1290 einhart
"Jared Tehranian is a great representative for ur branch. He was knowledgeable and informative and he made me very comfortable. My experience was very positive and he looked to get me discounts and policy changes as much as he showed me about new policies. He didn’t push me but related a lot of why he would do certain things based on his own experiences in life. I am glad that my old guy retired and that I got sent to John Shafer State Farm!"
We responded:
"Thank you for sharing your experience with Jared. It's wonderful to hear that he was knowledgeable and made you feel comfortable while assisting with your insurance needs. We're pleased that he could help you find discounts and policy changes that suit you. It's great to know that you feel positive about the transition to our agency. Your feedback is greatly appreciated, and we're here to assist you whenever you need."
Profile photo of Truly Blessed

Truly Blessed

November 21, 2025

5  out of  5
rating by Truly Blessed
"Had a young man named Travis who went over and beyond, he did just what he was supposed to do and that was a outstanding job and got us lower prices than what we were paying at another company… Thank you again Mr Travis Thompson and for your service… sincerely Mrs Davis"
We responded:
"Thank you for sharing your experience with us. We're delighted to hear that Travis was able to assist you effectively and help you find lower prices. Your satisfaction is our priority, and it's wonderful to know that Travis exceeded your expectations. We appreciate your kind words and your trust in our services."
Profile photo of Trina Rodgers

Trina Rodgers

November 13, 2025

5  out of  5
rating by Trina Rodgers
"Jeremy helped us with our insurance needs. Very patient."
We responded:
"Thank you, Trina, for sharing your experience with us. We're delighted to hear that Jeremy was able to assist you with your insurance needs and that his patience made a positive impact. Your feedback is greatly appreciated, and we're here to help whenever you need us."
Profile photo of Phillip Richards

Phillip Richards

November 10, 2025

5  out of  5
rating by Phillip Richards
"Jared did a great job explaining all of my questions about auto and motorcycle insurance.He is well versed and a professional Representative of State Farm .Thanks for all of your help with my insurance needs!"
We responded:
"Thank you, Phillip, for sharing your positive experience with us. It's wonderful to hear that Jared was able to address all your questions and assist you with your auto and motorcycle insurance needs. We take pride in our team's professionalism and expertise, and your feedback is greatly appreciated."
Profile photo of B

B

November 7, 2025

5  out of  5
rating by B
"Jared is the man! We have had several conversations regarding several insurance plans and always finds us the best rates that fit our lives. Keep killing it Jared and don't forget those khakis!"
We responded:
"Thank you for sharing your experience with Jared! It's wonderful to hear that he has been able to assist you in finding the best rates for your insurance needs. Your feedback is greatly appreciated, and we'll be sure to pass along your kind words to Jared."
Profile photo of Izella Davis

Izella Davis

October 29, 2025

5  out of  5
rating by Izella Davis
"Jared was patient and timely during my interaction during the process of inquiring life insurance."
We responded:
"Thank you, Izella, for sharing your experience with us. It's wonderful to hear that Jared was able to assist you with patience and timeliness during your life insurance inquiry. We strive to provide excellent service, and your feedback is greatly appreciated. If you have any more questions or need further assistance, feel free to reach out."
Profile photo of Brooke Ostberg

Brooke Ostberg

October 15, 2025

5  out of  5
rating by Brooke Ostberg
"Logan was extremely helpful in helping me choose the policy that fit my needs best. I really appreciated his knowledge and patience with me as I am not literate in insurance matters, but he made it super easy and assured I had the best coverage for my money. Thank you for all your help!"
We responded:
"Thank you, Brooke, for sharing your experience. It's wonderful to hear that Logan was able to assist you effectively in selecting the right policy. We understand that insurance can be complex, and we're glad he made the process easy and ensured you received the best coverage. Your feedback is greatly appreciated, and we're here to help whenever you need us."