State Farm® Insurance Agent John Shaffer

"They are very friendly and eager to help. I made a recent change on my insurance policy and then called Ruth Ann a few days later and changed it. No problem, Great to do business with."

"Carol was great"

"Long term customer, first time reviewer. Thank you to Krista who has been so amazing! I’ve been going through a rough patch of life that has become overwhelming to say the least. Over the past few months, I have talked to Krista every month and she is always delightful. She answers my many questions with thought and care. She made everything so easy from handling my questions about a maybe claim for my windshield to questions about my wheelchair van to making sure my questions & responses got to underwriting when I had a larger claim. She made sure nothing got lost in translation and ensured I had the coverage I needed. I’m crying as I write this because of her grace and amazing kindness. Krista is a superstar!! State Farm overall as an insurance company has been a lifesaver and they are lucky to have her on their team."

"John Shaffer👍👍👍 not to mention Jared very cool😁"

"Jared was very pleasant to talk to. He was persistent but not bothersome at all. I just needed some time to think about it.He is very good at his job ! He mentioned all the other types of insurance ya'll provide which I may consider in the future."

"Carol was amazing at getting me the most benefits, deductible, and coverage on my auto insurance. I was referred by my brother and I really appreciate it! The process was extremely fast and very easy for me. Thank you Carol and State Farm!"

"Travis was wonderful. He really helped me understand my policy, went through every detail. I really appreciate his patience. I would also like to Thank Tara."

"I have really enjoyed working with with Jared on some complicated insurance in 3 different states
It’s great knowing I can use 1 company for all 3 states . He saved me money and is easy to talk with"

"Jared took care of my plans."

"I traded vehicles over the weekend so I called to update everything with State Farm. Krista was very personable and professional. She made the process very simple and took care of me like family."

"It was a pleasure to work with Carol on our home and auto insurance. We got the insurance we requested at a great price."

"Carol was a great help setting up my auto policy and getting me the info I requested. I had alot of issues trying to cancel my old policy with Allstate and Carol was able to jump in and take care of all of it making easy on my end. Couldn't ask for better help.

Thanks Carol"

"I had a great experience working with Sarah! She was professional, reliable, and clearly dedicated to delivering high - quality results. Communication was smooth throughout the process. The finial outcome exceeded my expectations and I truly appreciate her attention and kindness.

I would definitely recommend Sarah to anyone looking for someone who takes pride in their work and consistently delivers excellence!"

"Jared took real good care of me. I always had a good experience doing business with this company."

"Summer Sagram was extremely helpful taking care of all my insurance needs. John Shaffer agency is a very good State Farm agency."

"Cade is doing a great job for policy holders. I was able to get a quote and get coverage in little to no time at all. He was very efficient and well versed in Floridas coverage laws. He made my insurance transition a breeze!"

"Carol was very professional, efficient and helpful."

"When John Shaffer’s agent Raini Mylock initially called me about considering State Farm Auto Insurance, she mentioned that State Farm had some recent rate reductions. I was skeptical, but agreed to receive their quote. Raini emailed me the State Farm quote for my F150 and KIA Sorento - and she was then very patient because it took several weeks before I was able to compare coverages and prices. So very glad I did because now I’ve saved hundreds of dollars by switching to State Farm!!!"

"Chris Dukes was great to work with! He helped lower my car insurance and made the whole process easy and stress-free."

"Krista was absolutely very helpful and is such a wonderful team member with State farm 😀"

"I called State Farm expecting insurance help and left wondering if Britton secretly has a PhD in solving life problems.

Britton was friendly, knowledgeable, and somehow made talking about insurance less painful than stepping on a LEGO. Every question I had was answered without making me feel like I needed a translator for insurance jargon.

If State Farm ever starts an Avengers team for customer service, Britton is definitely getting drafted first. Fast, professional, and actually pleasant to talk to.

10/10 would willingly discuss insurance again—which is probably the highest compliment I can give!"

"Jared was great. Answered all my questions. And was able to tell me my policy went down always excited to hear about saving money, Thank you Jared!"

"Despite having negative experiences with State Farm in the past, Britton was able to win my business. He was very helpful, and explained the coverage options at my disposal without being pushy and upselling. State Farm offers the best coverage for side-hustle delivery couriers!"

"Sarah was friendly, accommodating, professional and very helpful during my recent transfer of Auto Insurance to State Farm. She reviewed/compared my current Auto Insurance against State Farm. I saved money $$ with better coverage in some areas!"

"I was looking for a different car insurance and someone recommended John Schaffer - State Farm In Pensacola. I called and spoke with Cade. He was so helpful, knowledgeable, and especially patient. Thank you, Cade!!"