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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Lori KOGA

Lori KOGA

November 14, 2024

5  out of  5
rating by Lori KOGA
"Krista is so friendly and the sweetest person! She knows her job and does it great! Any insurance needs please contact Krista at State Farm!!!!"
We responded:
"Thank you for sharing such kind words about Krista! It's fantastic to hear that she provided you with excellent service and made your experience so positive. We appreciate your recommendation and look forward to continuing to meet your insurance needs!"
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Michael D. Donahoe

November 14, 2024

5  out of  5
rating by Michael D. Donahoe
"Scott saved me $3600 on car insurance. Made the process very easy and straightforward. Awesome job!!"
We responded:
"Saving $3600 on car insurance is fantastic news! It's great to hear that the process was easy and straightforward for you. Awesome job indeed!"
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SolarCrossX

November 12, 2024

5  out of  5
rating by SolarCrossX
"Excellent service, went over important information without bloating it. Was very friendly about everything, and did what was needed to assist the process."
We responded:
"Thank you for the fantastic review! It's great to hear that the information was clear and concise. I'm glad the experience was friendly and helpful. Your feedback is much appreciated!"
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scpeklo

November 12, 2024

5  out of  5
rating by scpeklo
"Kari has always been so pleasant and extremely helpful in assisting me with all my questions and concerns. Thank You!"
We responded:
"Thank you for sharing your experience! It's wonderful to hear that Kari has been so pleasant and extremely helpful with all your questions and concerns. Your feedback is greatly appreciated!"
Profile photo of Dana Spencer

Dana Spencer

November 12, 2024

5  out of  5
rating by Dana Spencer
"Very happy with this agency! All staff have been VERY nice, kind and helpful to me. Thoroughly satisfied and I would definitely recommend this office to any of my friends!"
We responded:
"Thank you so much for your wonderful feedback, Dana! We're delighted to hear that you've had such a positive experience with our team. Your recommendation means a lot to us, and we're here to help whenever you need us!"
Profile photo of Linda Reddoch

Linda Reddoch

November 11, 2024

5  out of  5
rating by Linda Reddoch
"Hannah and Abigail appear to do everything in the business. They not only went the extra yard but more. Hopefully you will keep great employees like them forever. It would give us great overall stats for your company"
We responded:
"Thank you so much for your kind words, Linda! Hannah and Abigail truly are exceptional, and it's wonderful to hear they went above and beyond for you. We are committed to maintaining a team that provides outstanding service. Your feedback is greatly appreciated!"
Profile photo of Heather Penland

Heather Penland

November 8, 2024

5  out of  5
rating by Heather Penland
"Carol is a pleasure and always so helpful. Thank you."
We responded:
"Thank you so much for your kind words, Heather! Carol truly enjoys helping and it's wonderful to hear that you had such a positive experience."
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Fred Deese

November 7, 2024

5  out of  5
rating by Fred Deese
"Scott helped us quickly and saved us a lot of money! Recommend him highly!"
We responded:
"Thank you for sharing your experience, Fred! It's fantastic to hear that Scott was able to assist you quickly and save you money."
Profile photo of Jane Forbes

Jane Forbes

November 5, 2024

5  out of  5
rating by Jane Forbes
"First and foremost I want to say how knowledgeable, patient and professional Jared was with providing me with not only auto insurance but also Life insurance. Jared took the time to ensure that I was provided the correct amount of coverage for myself and my family. Jared answered all my questions and made me feel safe with the services he provided. I am and will continue to be part of the State farm family. Thank you Jared for taking great care of My family."
We responded:
"Jane, thank you so much for your kind words! It's wonderful to hear that Jared was able to provide you with the right coverage for both auto and life insurance. Ensuring you and your family feel safe and well-covered is our top priority. We're delighted to have you as part of the State Farm family and look forward to continuing to serve you!"
Profile photo of Carole Byrd

Carole Byrd

November 5, 2024

5  out of  5
rating by Carole Byrd
"Scott Y. in Pensacola was beyond awesome- confirmed the whole case for switching to State Farm ! He was patient, helpful, friendly yet professional. So glad we have him!"
We responded:
"Scott Y. in Pensacola truly exemplifies what we strive for at State Farm! It's fantastic to hear that he was patient, helpful, and professional throughout your experience. We're so glad to have you with us and appreciate your kind words!"
Profile photo of Charlotte Mcvay

Charlotte Mcvay

November 1, 2024

5  out of  5
rating by Charlotte Mcvay
"Carol answered my call and even though she was not my insurance agent she was very helpful kind and very patient with me answered all my questions then I had about my policy and about the safe app that I have thank you Carol for being patient and very helpful ."
We responded:
"Thank you so much for sharing your experience! Carol is indeed a valuable part of our team, and it's wonderful to hear she was able to assist you with your policy questions and the safe app."
Profile photo of DeeDee Yates

DeeDee Yates

October 31, 2024

5  out of  5
rating by DeeDee Yates
"Kari was very friendly and helpful!! I appreciate her helping me so quickly!"
We responded:
"Thank you so much for sharing your experience! Kari is always dedicated to providing friendly and efficient service. It's great to hear she was able to assist you quickly!"
Profile photo of Marsha Rodgers

Marsha Rodgers

October 29, 2024

5  out of  5
rating by Marsha Rodgers
"I called for a review of my auto policy with Stacey. She was very helpful and explained what I needed to know so I could decide how to move forward. Thank you Stacey."
We responded:
"Thank you for sharing your experience, Marsha! It's wonderful to hear that Stacey was able to assist you effectively and provide the information you needed. Your feedback is greatly appreciated!"
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Reem

October 29, 2024

5  out of  5
rating by Reem
"John was very helpful and informative on my current policy and explained materials in a manner that I could understand. :)"
We responded:
"Thank you so much for your kind words, Reem! It's wonderful to hear that the explanations were clear and helpful. We're always here to ensure you understand your policy fully!"
Profile photo of Bailey Moore

Bailey Moore

October 29, 2024

5  out of  5
rating by Bailey Moore
"Absolutely love the staff at john Shaffer state farm. They are Always so helpful sweet and fast. Thank you for all tha tyou do"
We responded:
"Thank you so much for your kind words, Bailey! We're delighted to hear that you find our staff helpful, sweet, and fast. Your appreciation means a lot to us, and we're always here to assist you with a smile!"
Profile photo of Dona McKeehan

Dona McKeehan

October 28, 2024

5  out of  5
rating by Dona McKeehan
"Oh the dread of getting insurance quotes. I called and talked to Jared Tehranian, he is wonderful. Jared made it so easy to understand, and got my insurance down. I'm so happy. Thank you Jared. Dona"
We responded:
"Dona, it's fantastic to hear that Jared made the process easy to understand and helped you lower your insurance costs! Your happiness is our priority, and we're delighted that you had such a positive experience. Thank you for sharing!"
Profile photo of Brooke S

Brooke S

October 28, 2024

5  out of  5
rating by Brooke S
"Jared was so awesome he answered all my questions and set me up for greatness. He explained everything really well too ."
We responded:
"Thank you for sharing your experience! It's fantastic to hear that Jared was able to answer all your questions and set you up for greatness. We're glad he explained everything clearly and made the process smooth for you!"
Profile photo of JanaD

JanaD

October 28, 2024

5  out of  5
rating by JanaD
"Kari is just fabulous! I’m so happy with State Farm…as I have been since age 14. Thank you!"
We responded:
"Kari is indeed fabulous! It's wonderful to hear that you've been happy with State Farm since age 14. Thank you for your continued trust and support!"
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marisa straham

October 25, 2024

5  out of  5
rating by marisa straham
"I worked with Hannah she was efficient and got me a great rate."
We responded:
"Thank you for sharing your experience, Marisa! It's fantastic to hear that Hannah was efficient and helped you secure a great rate. We appreciate your feedback and look forward to continuing to serve your insurance needs!"
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Linda Mckay

October 24, 2024

5  out of  5
rating by Linda Mckay
"I have had nothing but good results from this agency. They are always peasant and helpful when I call. And the product is amazing!!!!"
We responded:
"Thank you so much for your kind words, Linda! It's fantastic to hear that you've had such positive experiences with us. We're always here to help and ensure you have the best possible service and products."
Profile photo of Courtney Young

Courtney Young

October 23, 2024

5  out of  5
rating by Courtney Young
"Scott help me with my car and renters insurance and has been helpful through the entire process."
We responded:
"Thank you for sharing your experience, Courtney! It's fantastic to hear that Scott was able to assist you with both your car and renters insurance. We're delighted that the process went smoothly for you."
Profile photo of michelle fortune

michelle fortune

October 23, 2024

5  out of  5
rating by michelle fortune
"Thank you Hannah for being helpful and kind."
We responded:
"Hannah's dedication to being helpful and kind truly shines through! Your appreciation means a lot to us. Thank you for sharing your positive experience!"
Profile photo of Matt Smith

Matt Smith

October 22, 2024

5  out of  5
rating by Matt Smith
"They are absolutely wonderful i had to transfer my insurance from a different state Stacy made it so easy I did it while I was actually working and I work construction lol there absolutely awesome and always available!"
We responded:
"Thank you so much for sharing your experience! It's great to hear that Stacy made your transition smooth and hassle-free, even while you were on the job. We're always here to help and appreciate your kind words!"
Profile photo of Mitchell Beals

Mitchell Beals

October 22, 2024

5  out of  5
rating by Mitchell Beals
"It is always a pleasure talking with statefarm and having them handle any issues I have. The response I get is always quick and they are very helpful. I spoke with a young lady by the me of Debbie Bush. She was the most pleasant and helpful person I have talked with in years. She was so helpful with my needs for my insurance and for a personal issue. I highly recommend you speak with her to get an insurance quote or help with any issues you may have. I am pressed with this young lady and could not ask for any better help or for a person to be more courteous than she was. State farm is so lucky to have a person in today's world as good as she is as helpful as courteous and as pleasurable as she is. You'll have done a great job finding here and you need to do all you can to keep her onboard with Statefarm. She actually made my day and turned it from an unpleasant day to a beautiful day. I wish we had more people in the work places like her. Thank you Debbie for all you did for me today. You was a life saver. I look forward to speaking to you again. One satisfied customer due to you and your outlook on life Thanks again: Mitchell Beals"
We responded:
"Mitchell, Thank you for the kind review and trusting our team with your Insurance needs."
Profile photo of John Norris

John Norris

October 22, 2024

5  out of  5
rating by John Norris
"Great customer service from Stacey Moore. She answered all my questions and made me feel at ease as to why my rates went up. She was pleasant to talk to and very attentive to all my questions and needs. Thank you Stacey. You will be my go to agent when i call John Schaffer’ s State Farm!!!"
We responded:
"Thank you for sharing your experience, John! Stacey is fantastic at making sure all questions are answered and concerns are addressed. It's wonderful to hear she made you feel at ease about your rates. We appreciate your trust and look forward to assisting you in the future!"