
State Farm® Insurance Agent John Shaffer
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
leonard norris
April 9, 2025
"Absolutely awesome service! Thanks Krista!"
"Thank you so much for the fantastic review, Leonard! We're delighted to hear that Summer provided you with awesome service."
Brent Hovas
April 8, 2025
"I have been with the John Shaffer group at State Farm for a little over 4 years. He and his team have never been less than professional. I have called several times needing assistance and Jason Wells has gone above and beyond."
"Thank you so much, Brent, for recognizing the work the team does. That made our day. We appreciate you very much!"
Brian Andrews
April 7, 2025
"Agent Travis not only saved me on my auto policy but with savings was able to get life insurance as well and still paying less a month"
"Thank you, Brian, for sharing your experience with us. It's wonderful to hear that Travis was able to help you save on your auto policy and assist you in securing life insurance while keeping your monthly costs down. Your satisfaction is important to us, and we're glad to have met your needs. If there's anything else we can do for you, please let us know."
tonia welch
March 28, 2025
"My 5 stars go out to Jared Tehranian. He went above and beyond by not stressing me out , he was very knowledgeable and made me feel at ease and valued ! Thank you Jared !!"
"Thank you so much for sharing your positive experience with Jared. It's wonderful to hear that he was able to make you feel at ease and valued while assisting you. Your feedback is greatly appreciated, and we're delighted to know that Jared's knowledge and approach made a difference for you."
Katherine Ellis
March 27, 2025
"I had some questions regarding my insurance and pricing due to a recent rear ending accident that happened. I spoke with Hannah and she was able to tell me exactly why the pricing was off due to my specific policy coverage. This is the second time I called the office and she has helped me. I’ve never had an issue with getting help or information from this branch!"
"Thank you, Katherine, for sharing your experience. It's great to hear that Hannah was able to assist you with your questions and provide clarity on your policy coverage. We appreciate your trust in our office and are glad to know that you've consistently received the help you needed. Your feedback is invaluable to us."
eddie barnett
March 20, 2025
"State Farm support was great. Kari did a great job in getting me the material I needed. Great Agency and Staff!! Thanks!"
"Thank you for the wonderful 5 star review, Eddie! Carol strives to provide you with the insurance you need at a value you deserve and great customer care! We truly appreciate your kind words and feedback! We look forward to assisting you with any of your future insurance needs!"
Claire & Tami Haukedahl
March 19, 2025
"We just moved to Florida and are in the process of getting insurance here in the state. We were fortunate enough to meet Stacey Moore at the John Shaffer State Farm office. She was very helpful and professional. Stacey guided us through the process painlessly and easily. She is an asset to State Farm! We highly recommmend!"
"Thank you, Claire and Tami, for sharing your experience. It's wonderful to hear that Stacey was able to assist you smoothly with your insurance needs during your move to Florida. Your recommendation means a lot, and we're glad to have Stacey as part of our team. If there's anything else you need, feel free to reach out."
Michelle
March 12, 2025
"Krista was very helpful getting my new policies set up and provided detailed information about my coverage. Exceptional service and I would recommend using John Shaffer Insurance Agency for your policy needs!"
"Thank you, Michelle, for sharing your experience with us. It's wonderful to hear that Krista was able to assist you effectively with your new policies and provide detailed information about your coverage. We appreciate your recommendation and are delighted to know that you received exceptional service. Your feedback is invaluable to us, and we look forward to continuing to meet your insurance needs."
Lynn Lynn
March 8, 2025
"Krista is very nice talking to me today. She tried to help me and help me on everything that I need. Thank you so much. State Farm is the best. Thank you Krista."
"Thank you, Lynn, for sharing your positive experience with Krista. It's wonderful to hear that she was able to assist you with everything you needed. Your kind words about our team and State Farm mean a lot to us. We appreciate your feedback and look forward to continuing to serve you with your insurance needs."
Jackson Rooms
March 5, 2025
"So I actually met my new agent (Scott Yingling) by chance while I was just enjoying some lunch. Chatted it up, and he offered to give me a free quote and compare with my current car insurance for my two vehicles. Well a free comparison never hurt anyone, and with money being tight, you always need to see where you can save. Turns out Scott is a great guy, had a fine conversation, and low and behold he saved me around $80/month on my insurance, with better coverage I might add. Great guy, great experience and I always appreciate the help when times get hard as they are now!"
"Thank you for sharing your experience with us. It's wonderful to hear that Scott was able to assist you in finding better coverage and saving money on your car insurance. We understand how important it is to find savings, especially during challenging times. Your feedback is greatly appreciated, and we're glad to have you as part of our community. If there's anything else we can do for you, please let us know."
Mason Phillips
March 5, 2025
"Jared made the process so easy and explained everything so efficiently. Impressive! Happy to be back with State Farm!"
"Thank you, Mason, for sharing your experience with us. It's wonderful to hear that Jared made the process easy and clear for you. We're delighted to have you back with State Farm and appreciate your trust in us for your auto insurance needs. If there's anything else we can assist you with, feel free to reach out."
Morgan Hamrick
February 28, 2025
"I called State Farm to get help ensuring my new vehicle and was very satisfied with my experience. Stacy assisted me with transferring and ensuring my new car. She was very personable, informative and happy to answer. Any questions I had. She is a great contribution to the State Farm team and I hope to work with her again"
"Thank you for sharing your experience, Morgan. It's wonderful to hear that Stacy provided you with such personable and informative service while assisting with your new vehicle. We're proud to have her on our team and are glad she could help make your transition smooth. Your feedback is greatly appreciated, and we look forward to assisting you again in the future."
Tucker Riordan
February 28, 2025
"Thank you Jared in Pensacola for your time and expert knowledge in helping me with my auto insurance!! Well done sir!!🎸✌️❤️🎸🌊🍍🌴"
"Thank you for sharing your positive experience with Jared in Pensacola. It's great to hear that his expertise and dedication made a difference in helping you with your auto insurance. Your feedback is truly appreciated, and we're glad to have you as a valued customer."
Leslie Kuch
February 28, 2025
"Jared was very helpful in explaining my differences in policies and policy changes I was looking at. He kept answering my questions until I understood and we had a great time laughing and figuring it out."
"Thank you, Leslie, for sharing your experience with us. It's wonderful to hear that Jared was able to assist you effectively with your policy questions and make the process enjoyable. We appreciate your feedback and are glad to know you had a positive experience. Your satisfaction is important to us, and we're here to help whenever you need."
Carol Miranda
February 27, 2025
"I spoke to Stacey Moore on the phone and in the office. She has excellent customer service. She helped me locate my claim. She made many phone calls on my behalf. I don't know what I would have done without her help. Thank you Stacey for your willingness to help me and for staying through to the finish. She definitely deserves a raise!"
"Thank you so much for sharing your experience! Carol is dedicated to providing excellent customer service, and it's wonderful to hear she was able to answer all your questions and be such a big help. Your feedback is greatly appreciated!"
Wellington Jones
February 25, 2025
"I had the pleasure of working with Jared this morning to add my wife's vehicles to my insurance policy. Despite the complexity of the process, Jared's exceptional knowledge and patience made it remarkably seamless. His professionalism and expertise have earned him a spot on my list of recommended professionals"
"Thank you for sharing your experience with Jared. It's wonderful to hear that his knowledge and patience made the process of adding your wife's vehicles to your insurance policy seamless. We appreciate your recommendation and are glad to have Jared as part of our team, providing the professionalism and expertise our customers deserve. Your feedback is invaluable to us."
Kim Yennie
February 25, 2025
"Needed assistance with a renters policy, Hannah was a HUGE help and very happy to do so!! Thank you to Hannah, much appreciated!!"
"Thank you, Kim, for sharing your experience with us! We're delighted to hear that Hannah was able to assist you with your renters policy. Your kind words are much appreciated, and we'll be sure to pass along your gratitude to Hannah. If there's anything else you need, feel free to reach out."
Christiana Lynne Akpatsu
February 22, 2025
"Jared T. Was very helpful and took the time to explain our policy to us! We highly recommend his services!!"
"Thank you for sharing your experience, Christiana. It's wonderful to hear that Jared provided you with such helpful service and took the time to explain your policy thoroughly. Your recommendation means a lot to us, and we're glad to have been able to assist you with your insurance needs."
Andrew Nolin
February 21, 2025
"Kari excels in her customer service. It was a pleasant experience all the way through an she is the reason I'm giving it a five star! She made the process of adding a additional vehicle stress free."
"Thank you, Andrew, for sharing your positive experience with Kari. It's wonderful to hear that she made the process of adding an additional vehicle stress-free for you. We appreciate your five-star rating and are glad to know that Kari's excellent customer service made such a positive impact. Your feedback is invaluable to us, and we look forward to continuing to serve your insurance needs."
Tera Bourgeois
February 21, 2025
"I just started a policy with state farm after leaving them a few years back. Agent Cade reached out to me & was so helpful & knowledgeable & not to mention very professional. He convinced me to give State Farm another chance. I am very grateful for all his help. Cade is a great asset to this company. Very grateful for him. Thank you Cade/State Farm! I will recommend this agency to everyone."
"Thank you for sharing your experience with us. It's wonderful to hear that Cade provided you with such helpful and professional service. We're delighted to have you back with State Farm and appreciate your recommendation. Your feedback is invaluable, and we're grateful for your trust in us."
Amber Christiansen
February 19, 2025
"Carol is amazing! She goes above and beyond with exceptional service and is such a pleasure to talk to."
"Thank you, Amber, for sharing your experience with us. It's wonderful to hear that Carol provided exceptional service and made your interaction enjoyable. Your feedback is greatly appreciated and motivates us to continue delivering outstanding service."
shykeya battle
February 19, 2025
"Great Customer Service! Quick and Easy"
"Thank you, Shykeya, for sharing your positive experience with us! We're delighted to hear that you found our customer service quick and easy. Your feedback is greatly appreciated and motivates us to continue providing excellent service. If you have any further questions or need assistance, feel free to reach out."
Felicia Russell
February 17, 2025
"Scott was very helpful ☺️"
"Thank you for sharing your feedback, Felicia. It's wonderful to hear that Scott was able to assist you effectively. Your satisfaction is important to us, and we appreciate your kind words."
Andrew Paulson
February 17, 2025
"Very pleasant to deal with on the phone good service nice people"
"Thank you, Andrew, for sharing your positive experience. It's great to hear that you found our team pleasant to deal with and that you received good service. We appreciate your feedback and look forward to continuing to assist you with your auto insurance needs."
Christina Borghi
February 17, 2025
"Working with this State Farm agency has been a Great experience all the way around. I Needed new insurance for my cars and home and was put in touch with Julie and Carol. They were friendly, fast and extremely helpful. When problems arose with homeowners insurance Julie got me in touch with a broker that did a fantastic job. You know you have a great agency when they check in on you immediately after two Cat 4 storms brush by. Definitely a positive experience with this agency!"
"Thank you, Christina, for sharing your experience with us. It's wonderful to hear that Julie and Carol were able to assist you promptly and effectively with your insurance needs. We're glad that our team could connect you with the right resources when challenges arose. Checking in after significant weather events is part of our commitment to ensuring our clients feel supported. Your positive feedback is greatly appreciated, and we're delighted to have been able to provide you with a positive experience."